How do your sizes fit?

FIit is garment specific. We advise reviewing the product imagery and size guide on each listing to understand the intended silhouette.

How often do you restock?

We produce in limited quantities to maintain quality and detail. Restocks are rare, and once an item sells out, it may not return.

Where are your products made?

Every SAUNGE garment is produced in small batches, with a strong focus on premium materials, craftsmanship, and finishing. We work with carefully selected manufacturers across multiple countries, choosing specialists best suited to each design.

How should I care for my garments?

We recommend washing garments cold, inside out, and air drying when possible to preserve fabric quality, fit, and longevity.

How do I make a purchase?

To make a purchase, browse the SAUNGE online store, add items to your cart, and complete the checkout process. You will be asked to provide shipping and payment information. Once checkout is complete, you will receive an order confirmation email.

How do I know if my order is confirmed?

After checkout, you will receive an order confirmation email containing your order number, purchased items, and shipping details. If you do not receive this email, please check your spam folder or contact us at info@saunge.com.

Can I change my shipping address after placing an order?

To ensure timely dispatch, orders begin processing immediately after purchase. For this reason, shipping address changes cannot be made once an order has been confirmed.

When will my order be shipped?

Orders are typically processed and shipped within 24–48 hours. You will receive tracking information via email once your order ships.

What is your return policy?

All sales are final. Please take care when purchasing and ensure you select the correct size and colour before completing your order. Returns or refunds will only be accepted if an item arrives damaged, faulty, or not as described. For full details, please review our Refund Policy.

How long will it take to receive my order?

Delivery times vary by location. Domestic orders typically arrive within 2–5 business days. Tracking details will be sent once your order ships. For more information, visit our Shipping & Delivery Policy.